Refunds and Cancellation Policy for UKISCRS EVENTS
General Attendee Cancellation terms:
Should you wish to amend a booking and thus partially cancel a booking (a registration or dinner ticket) more than 45 days before a UKISCRS event you will be due a full refund for the part of the booking payment that you are cancelling.
44 to 0 days before a UKISCRS event all booking payments are non-refundable.
Why - the Organisation is required to provide final delegate numbers to the venue. We are contracted to pay the full costs associated with the numbers given. As a meeting organised by physicians for physicians, we need to minimise the financial risks associated with late non-attendance notification at the event.
Cancellation of the UKISCRS Congress by the Organisation. Circumstances outside the Organisation’s control - Refund policy:
Should circumstances outside our control mean that we sadly have to cancel the face-to-face meeting (even at short notice), the meeting may be replaced by a virtual-only event on that date or postponed until the following year. Any amendments to the date of a meeting will be conveyed to delegates as soon as possible.
In the case that the a meeting is completely cancelled and not changed to a virtual meeting registrants will be offered the option to receive a full refund or have the booking fees paid held by the Organisation as full payment towards the next meeting of the same type, e.g, Annual congress registration transferred to an Annual congress registration, C%C Day to a C&C Day.
Circumstances outside our control may include:
1) A UK Government guideline banning indoor public gatherings of more than 30 people or more;
2) or a specific UK-wide NHS Staff non-meeting policy be put in place that prevents NHS Staff gatherings;
3) or, the Organisers believe it highly likely that the meeting will not be able to take place due to anticipated UK COVID-19 (other other) restrictions.
REFUND management terms:
Any requests for refunds or amendments to bookings must be sent to Louise Richards, louise@ukiscrs.org.uk.
We acknowledge that bookings are made in good faith but that circumstances may result in delegates being unable to attend a meeting for reasons outside their personal control. Therefore, while our general policy is not to offer refunds less than 45 days before a meeting all refund requests will be review on a case-by-case basis.
Refunds are made to the payment method used only. Refunds will be processed within 7 working days.
